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Your questions and thoughts are important to us and we want to hear from you! E-mail: george@sjcdrums.com - A&R, Ordering/Pricing, Endorsements, Dealer Inquiries daniela@sjcdrums.com - General/Business Questions, Public Relations, Social Media, Shipping, Backline backline@sjcdrums.com - Backline Management marketing@sjcdrums.com - Marketing, Advertising, Promotions We are on our e-mails 24/7 and answer every single message within 24-48 hours during normal business days. We pride ourselves on our quick and unrivaled customer service. If you have not received a response within 24-48 hours, please send the email again or give us a call as the message may have been sent to spam. (If message sent on a weekend, please allow a response until the following weekday, though we do frequently check emails throughout the weekend.) Call: 1-774-272-0591We're usually in the office M-F 10am-5pm EST Please note: If you get our answering machine, chances are we're on the other line, out of the office, or it's the weekend. Please leave a detailed message and we will get back to you within 24 hours on normal business days, we promise. No phone calls regarding endorsements please! Fax: 1-508-765-0150Mail: SJC DrumsPO Box 1314 Dudley, MA 01571 USA WEST COAST OFFICE: Our West Coast office is located in Huntington Beach, CA for A+R purposes only. If you wish to arrange a meeting, please email george@sjcdrums.com to schedule a time!Endorsements Check our FAQ Page for info on endorsements. No phone calls regarding endorsements please!Price Quotes: LOOKING FOR A QUOTE? Simply fill out the QUOTE FORM form under the ORDERING section and submit it. We will get back to you within 48 hours with an accurate quote! |
