Budgets: We're all about working around budgets as best we can to make it work for you.
Traditional Payments for custom orders: 25% down, 25% 7 weeks later, and then the balance must be paid before the order ships. You can pay the 50% or even full balance up front as well. We will not begin to build the order until the initial 50% has been paid.
We accept all major Credit Cards, Amazon Pay, Apple Pay, PayPal, bank wires, and bank checks.
We will hold your drums for 30 days after the final payment due date. After 30 days, you will forfeit your deposit.
We also offer financing: Please inquire within to discuss financing options.
Yes. Because of color matching and making sure that all the hardware, screws, washers, etc. are 100% perfect, we require that you send back 1 of your drums for us to have in shop and physically match with the add on. The costs of sending back must be handled on the customers end. We will take each order on a case by case basis, but there may be additional fees for custom colors, etc. If you are ordering a new kit, please let us know if you will be ordering another add on tom or snare in the future, so we can make detailed notes on your order when it is placed. Since most of our finishes are custom made, we strongly suggest ordering all the drums you want at once so that everything matches 100%, especially on stains.
We are one big happy family. While we do have different levels of endorsements, we do consider anyone playing SJC endorsed! We like to display all the drummers who have purchased an SJC kit or snare to show the world their set up and band.
At this time, we do not offer refurbishments on old kits or non-SJC kits / snares. We stand behind our own product 110% from start to finish and use our own, unique building methods, that may not be compatible with other companies out there. If you think you do not have the budget for a full new SJC kit, submit a quote! You may be surprised!
We pride ourselves on making drums for some of the worlds most reputable artists, spanning over numerous ages and genres, however we constantly strive to be able to take care of anyone with an SJC kit. We have the resources, knowledge and man-power to cater for anyone who flies the SJC flag and will always strive to ensure that customer support and satisfaction are never jeopardized. If you're unsure if SJC can cater for you, email us!